/100 0 votes, 0 avg 12 LOGISTICS AND SUPPLY CHAIN Welcome to Membership Exams. We wish you all the best as you kick start a wonderful career with usONLINE EXAMINATIONSThe online assessment is taken on completion of the training material. You will be asked 100 multiple choice questions with a pass mark of 50%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the Exam againWhether you are a student on our platform or not we encourage you to email your enquires to our friendly team if you need help with anything at info@membershipexams.com REGISTER TO START YOUR EXAMINATION 1 / 100 SCM.To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation. limited inventory logistics just-in-time logistics supply chain management economic order quantity 2 / 100 SCM. What is the best way of informing workers of management decisions: A, Problem solving. C, Communication. B, Decision making 3 / 100 SCM. Positive, long-term relationships between supply chain participants refer to: partnerships Co-opetitions supply chain management tailored logistics 4 / 100 SCM. A supply chain is a sequence of firms that perform activities required: To create and deliver goods to consumers To create synergy in their training programs To find products that are similar 5 / 100 SCM. Which of the following is not a type of operations? price reduction storage/transportation Goods production entertainment 6 / 100 SCM .Zero defects in manufacturing is readily achievable in all areas is an unobtainable and misleading ideal is a relevant goal only in electronic assembly is the goal of TQM 7 / 100 SCM. Which one does not use operations management? A bank. A hospital A CPA firm. They all use it. 8 / 100 SCM. A supply chain is a sequence of firms that perform activities required: d. to create and deliver goods to consumers b. to facilitate wholesalers inventory selections a. to find products that are similar c. to create synergy in their training programs 9 / 100 SCM. The most common form of quality control includes: Directing Inspection Planning Organizing 10 / 100 SCM. Which one of the following is not a typical question dealt with by an operations manager All are typical of operations decisions How much capacity will be needed in the months ahead? Which products/services should be offered? What is a satisfactory location for a new facility? 11 / 100 SCM. A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. warehouse supply chain marketing channel production line 12 / 100 SCM. The bullwhip effect: a) is an ineffective way to motivate warehouse employees d) refers to variability in demand orders among supply chain participants. c) refers to the “swaying” motion associated with triple trailers b) applies to rodeos and has nothing to do with supply chain management 13 / 100 SCM. What is a perfect order? d) an order that is easy for the receiver to fill a) simultaneous achievement of relevant customer metrics b) an order that arrives on time c) an order that arrives undamaged 14 / 100 SCM. What are the Pre- Transaction elements in Customer satisafaction? C, Monitored stocked level. B, Quality sales representation. A, Knowledge of avaialability D, All of the above 15 / 100 SCM. Which of the following is not a typical inspection point? upon receipt of goods from your supplier before the product is shipped to the customer during the production process 16 / 100 SCM. Inspection, scrap, and repair are examples of costs of dissatisfaction internal costs societal costs external costs 17 / 100 SCM. Which of the following statements is true of LEAN? Lean principles focus on advanced statistical methods Lean principles include reducing waste. Lean principles focus on advanced statistical methods 18 / 100 SCM. The supply chain concept originated in what discipline? d) production c) logistics b) operations a) marketing 19 / 100 SCM. Today, a growing number of firms now outsource some or all of their logistics to ________ intermediaries c) channel members b) third-party logistics providers d) cross-functional teams a) competitors 20 / 100 SCM. If a sample of parts is measured and the mean of the measurements is outside the control limits the process is within the established control limits with only natural causes of variation monitored closely to see if the next sample mean will also fall outside the control limits in control, but not capable of producing within the established control limits out of control and the process should be investigated for assignable variation 21 / 100 SCM. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process? planning the physical flow of goods and services gathering customer's ideas for new products controlling the physical flow of goods, services, and information implementing the plan for the flow of goods and services 22 / 100 SCM. Total Quality Management emphasizes makers a process where mostly statisticians get involved a system where strong managers are the only decision the responsibility of the Quality Control staff to identify and solve all quality-related problems a commitment to quality that goes beyond internal company issues to suppliers and customers 23 / 100 SCM. Which one of these was not mentioned in the list of recent trends in operations management? Worker involvement Global competition Automation Total quality management 24 / 100 SCM. Which of the following is not a typical supply chain member? Retailer‟s creditor producer wholesaler reseller 25 / 100 SCM. A fishbone diagram is also known as a Taguchi diagram poka-yoke diagram Kaizen diagram cause-and-effect diagram 26 / 100 SCM. Zero defects in manufacturing is d. is an unobtainable and misleading idea c. is the goal of TQM a. is a relevant goal only in electronic assembly b. is readily achievable in all areas 27 / 100 SCM. Companies manage their supply chains through ________. competitors information the Internet transportation modes 28 / 100 SCM. "Quality is conformance to specifications”-This definition of quality is from point of view of Quality Circle Forum Customer Manufacturer TQM 29 / 100 SCM. A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. Warehouse Supply chain Marketing channel Production line 30 / 100 SCM. The supply chain management philosophy emerged in which decade? 1990s 1970s 1960s 1980s 31 / 100 SCM. A Supply Chain includes the chain of entities involved in the planning,procurement,production and ------------- of products and services Distribution Supply Demand 32 / 100 SCM. Which of the following is NOT a factor affecting the supply chain? Reduced number of suppliers Increased competition Longer product life cycles Increased opportunities to strategically use technology 33 / 100 SCM. An important feature of supply chain management is its application of electronic commerce technology that allows companies to share and operate systems for: future merger opportunities Order processing, transportation scheduling, and inventory management cost-effective flowing of raw materials future purchasing of computer systems 34 / 100 SCM. A successful TQM program incorporates all of the following except employment involvement benchmarking continuous improvement centralized decision making authority 35 / 100 SCM. The supply chain management philosophy emerged in which decade? 1960s 1980s 1970‟ 1990s 36 / 100 SCM. The goal of inspection is to add value to a product or service correct deficiencies in products detect a bad process immediately correct system deficiencies 37 / 100 SCM. In a SC,Material flows in one direction while _________from in both direction Process Semifinished Goods Product Information 38 / 100 SCM. According to the manufacturing-based definition of quality quality depends on how well the product fits patterns of consumer preferences even though quality cannot be defined, you know what it is quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost quality is the degree to which a specific product conforms to standards 39 / 100 SCM. Which of the following is true regarding control charts? Values above the upper and lower control limits indicate points out of adjustment. Control charts are built so that new data can be quickly compared to past performance data. All of the above are true. Control charts graphically present data. 40 / 100 SCM. Julie Newmar recognizes that her company needs to provide better customer service and trim distribution costs through teamwork, both inside the company and among all the marketing channel organizations. Julie will begin the practice of ________. intermediation supply chain management integrated logistics management customer relationship management 41 / 100 SCM. A supply chain is essentially a sequence of linked: Supplier and manufacturer Customer and prospects Suppliers and customers 42 / 100 SCM. According to the manufacturing-based definition of quality preferences even though quality cannot be defined, you know what it is quality depends on how well the product fits patterns of consume quality is the degree to which a specific product conforms to standards "quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost 43 / 100 SCM.When suppliers, distributors, and customers collaborate with each other to improve the performance of the entire system, they are participating in a ________ d) supply and demand chain b) value delivery network a) channel of distribution c) supply chain 44 / 100 SCM. Which of the following is not a typical supply chain member? Customer Retailer‟s Creditor Producer Wholesaler 45 / 100 SCM. The goal of Total Quality Management is: Brand equity Product differentiation Acting globally Customer satisfaction 46 / 100 SCM. According to the manufacturing-based definition of quality quality depends on how well the product fits patterns of consumer preferences even though quality cannot be defined, you know what it is quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost quality is the degree to which a specific product conforms to standards 47 / 100 SCM. Which of the following is NOT a benefit of SCM Purchasing? d) Less dependence on suppliers c) Lower costs a) Consistent quality b) Savings on resources 48 / 100 SCM. Which came last in the development of manufacturing techniques? Lean production. Craft production Division of labor Mass production. 49 / 100 SCM. Which of the following is the least likely decision to be made by Operations Managers Designing and improving the jobs of the workforce How much capacity is required to balance demand Deciding which market areas to manufacture products for Selecting the location and layout of a facility 50 / 100 SCM. Which of the following is not a key activity of an operations manager? Managing cash flows Exploiting technology to produce goods and services Continually learning Understanding the needs of customer 51 / 100 SCM. Just-in-time/SCM purchasing requires the following condition: Continuous competitive bidding Cooperation between purchasing and suppliers Short-term contracts Many suppliers 52 / 100 SCM. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process? planning the physical flow of goods and services controlling the physical flow of goods, services, and information implementing the plan for the flow of goods and services gathering customer's ideas for new products 53 / 100 SCM. What is the meaning of MRP1 C, men requirement planning B, Material requisitioning Planning A, Material requirement Planning 54 / 100 SCM. What is a perfect order? an order that is easy for the receiver to fill metrics an order that arrives on time an order that arrives undamaged simultaneous achievement of relevant customer 55 / 100 SCM. The amount of inventory kept at each stock point in a warehouse network is usually based on: Constant demand Tradeoffs between warehousing, inventory, and transportation costs Minimizing transportation costs Product pricing strategy 56 / 100 SCM. There are four generic processes involved in any SCM-Planning for operations,Sourcing decisions,Manufacturing related activities and Inventory Information Distribution Purchase 57 / 100 SCM. A quality loss function utilizes all of the following costs except sales costs inspection, warranty, and service costs the cost of scrap and repair the cost of customer dissatisfaction 58 / 100 SCM. Quality is both quantitative and Qualitative Supportive Measurable Conclusive 59 / 100 SCM. Which of the following is not true about a lean production system? It puts emphasis on reducing a company's labor force. It is involved in maintaining and improving the system with lower amounts of inventory. It relies on buffers against unforeseen occurrences. It puts emphasis on quality, flexibility, and time reduction. 60 / 100 SCM. Total Quality Management emphasizes A system where strong managers are the only decision makers A process where mostly statisticians get involved the responsibility of the Quality Control staff to identify and solve all quality-related problems A commitment to quality that goes beyond internal company issues to suppliers and customers 61 / 100 SCM. .TQM refers to total quotient management total quality management total quality marketing total quantity management 62 / 100 SCM. What best describes the objectives of Purchasing. A, Right Price, D, All of the above C, Right Source, Right Time B, Right Quantity, Right Quality 63 / 100 SCM. Which of the following would not be normally considered as a key feature of Operations Management? Most new technology is implemented in Operations areas World class Operations can give an organisation competitive advantage Operations is the area of a business where most people work Operations is the part of an organisation which creates wealth through the management of the transformation process 64 / 100 SCM. Cooperative supply chain relationships developed to enhance the overall business performance of both parties is a definition c) dovetailing a) third-party logistics d) relationship marketing b) supply chain collaboration 65 / 100 SCM. Raw materials and specialised services procured are converted into useful service offerings and finaly distributed to customers in following Industry Sugar Hotel Refinery Cement 66 / 100 SCM. A company's channel decisions directly affect every ________. employee in the channel Marketing decision. customer's choices channel member 67 / 100 SCM."Quality is defined by the customer" is A manufacturing-based definition of quality A product-based definition of quality A user-based definition of quality An unrealistic definition of quality 68 / 100 SCM. Which of the following activities is not a direct responsibility of operations management? Developing an operations strategy for the operations Designing the operation's products,services and processes Determining the exact mix of products and services that the customers will want Planning and controlling the operation 69 / 100 SCM. Today, a growing number of firms now outsource some or all of their logistics to ________intermediaries. cross-functional teams third-party logistics providers channel members competitors 70 / 100 SCM. Intermediaries play an important role in matching ________. information and promotion manufacturer to product supply and demand dealer with customer 71 / 100 SCM. What is the meaning of JIT A, Just integrated technology C, just information technology B, Just in Time 72 / 100 SCM. Which came last in the development of manufacturing techniques? Interchangeable parts. Lean production. Mass production Division of labor. 73 / 100 SCM. What is the meaning of MRP11 A Machinery resource plan B, Manufacturers Resources Planning C, material recources progrmming 74 / 100 SCM. Which of the following statements is true of LEAN? Lean principles focus on advanced statistical methods Lean principles include reducing waste. Lean principles are separate body of knowledge Lean principles have been developed over a lengthy period of time. 75 / 100 SCM. From the economic system's point of view, the role of marketing intermediaries is to transform the assortment of products made by producers into the assortment of products wanted by ________ Channel members. distributors marketers manufacturers 76 / 100 SCM. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the ISO 9000 Quality Cost Calculator Process Chart Taguchi Loss Function Pareto Chart 77 / 100 SCM. When suppliers, distributors, and customers partner with each other to improve the performance of the entire system, they are participating in a ________ Supply Chain Supply And Demand Chain Value Delivery Network Channel Of Distribution 78 / 100 SCM. ____ is an example of a pure good. Coal Mining Education Dentist Restaurant 79 / 100 SCM. Which one of the following would not generally be considered an aspect of operations management? Schedule work Secure financial resources Oversee the transformation process Maintain quality 80 / 100 SCM. "Quality is defined by the customer" is the definition proposed by the American Society for Quality Control A manufacturing-based definition of quality a product-based definition of quality a user-based definition of quality 81 / 100 SCM. To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation economic order quantity just-in-time logistics reduction-inventory management supply chain management 82 / 100 SCM. Which one of the following is not a typical question dealt with by an operations managers? How to motivate employees? How much capacity will be needed in the months ahead? What is a satisfactory location for a new facility? All are typical of operations decisions 83 / 100 SCM. , An essential role in Procurement is C, Sourcing a, Competitive bidding. B, Negotiation. 84 / 100 SCM. A supply chain is essentially a sequence of linked: Suppliers and customers Supplier and manufacturer Warehousing and wholesaling units Customer and prospects 85 / 100 SCM. What is SCM? B, Sourcing Coordinating Method. C, Supply Chain methodology A, Supply Chain Management 86 / 100 SCM. A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be especially concerned with which dimensions of service quality? competence, courtesy, and security competence, responsiveness, and reliability communication, responsiveness, and reliability communication, courtesy, and credibility 87 / 100 SCM. When a sample measurement falls inside the control limits, it means that each unit manufactured is good enough to sell the process output exceeds the requirements the process limits cannot be determined statistically if there is no other pattern in the samples, the process is in control 88 / 100 SCM. The resources required by every Manager to achieve the pre- determined goals and objectives are: D, All of the above C, Money, Methods A, Manpower, Men B, Machine, Material 89 / 100 SCM. Which function typically employs more people than any other functional area? Marketing Operations Finance Information System 90 / 100 SCM. The trend in organizations is to place the SCM function: At the same level as the other major functions Under the finance function Under the manufacturing function Under the engineering function 91 / 100 SCM. Which of the following is NOT a reason that companies are depending more on their suppliers? a) More focus on core competencies d) More control over their suppliers c) Desire to share risks b) Need for more flexibilities 92 / 100 SCM. Lean production involves Improvement of quality only Elimination of cost only Improvement of speed only Elimination of all types of waste 93 / 100 SCM. A worker operates a shear press. She notices that the metal sheets she is cutting have curled edges. Who should get the first "shot" at solving the problem? the operator herself the employee's supervisor a member of the Quality Control department the foreman 94 / 100 SCM. Which of the following are not key attributes of supply chain management? customer power all are key attributes inventory control leveraging technology 95 / 100 SCM. The variability in demand orders among supply chain participants: c) can be controlled with electronic order placement a) cannot be controlled b) refers to the bullwhip effect d) is more pronounced in relational exchanges 96 / 100 SCM. Supply chain concept originated in what discipline? marketing Operations Logistics Production 97 / 100 SCM. Positive, long-term relationships between supply chain participants refer to: a) co-opetitions c) partnerships b) tailored logistics 98 / 100 SCM. Which of the following are not key attributes of supply chain management? leveraging technology all are key attributes inventory control customer power 99 / 100 SCM. What best described “Lead Time” B, Sourcing time up till the time of delivery. C, All the time that are associated with supply chain management. A, The time between requisitioning period and the delivery time of the material. 100 / 100 SCM. If two potential suppliers can deliver a part with the same quality and prices, the selection should be based on: Outside evaluation A coin flip Age of the firms The capabilities and flexibilities of the firms Your score is 0% Restart quiz
