/100 0 votes, 0 avg 12 LOGISTICS AND SUPPLY CHAIN Welcome to Membership Exams. We wish you all the best as you kick start a wonderful career with usONLINE EXAMINATIONSThe online assessment is taken on completion of the training material. You will be asked 100 multiple choice questions with a pass mark of 50%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the Exam againWhether you are a student on our platform or not we encourage you to email your enquires to our friendly team if you need help with anything at info@membershipexams.com REGISTER TO START YOUR EXAMINATION 1 / 100 SCM. The amount of inventory kept at each stock point in a warehouse network is usually based on: Product pricing strategy Constant demand Minimizing transportation costs Tradeoffs between warehousing, inventory, and transportation costs 2 / 100 SCM. What is the meaning of JIT C, just information technology B, Just in Time A, Just integrated technology 3 / 100 SCM. The goal of Total Quality Management is: Customer satisfaction Product differentiation Acting globally Brand equity 4 / 100 SCM. Which one of these was not mentioned in the list of recent trends in operations management? Automation Global competition Total quality management Worker involvement 5 / 100 SCM. Companies manage their supply chains through ________. information the Internet competitors transportation modes 6 / 100 SCM. A supply chain is essentially a sequence of linked: Supplier and manufacturer Suppliers and customers Warehousing and wholesaling units Customer and prospects 7 / 100 SCM. Which of the following is not a type of operations? storage/transportation price reduction Goods production entertainment 8 / 100 SCM. If a sample of parts is measured and the mean of the measurements is outside the control limits the process is in control, but not capable of producing within the established control limits out of control and the process should be investigated for assignable variation within the established control limits with only natural causes of variation monitored closely to see if the next sample mean will also fall outside the control limits 9 / 100 SCM. The resources required by every Manager to achieve the pre- determined goals and objectives are: D, All of the above A, Manpower, Men C, Money, Methods B, Machine, Material 10 / 100 SCM. Positive, long-term relationships between supply chain participants refer to: tailored logistics partnerships supply chain management Co-opetitions 11 / 100 SCM. A worker operates a shear press. She notices that the metal sheets she is cutting have curled edges. Who should get the first "shot" at solving the problem? the operator herself the employee's supervisor a member of the Quality Control department the foreman 12 / 100 SCM. Which of the following is not one of the major categories of costs associated with quality? internal failures prevention costs appraisal costs none of the above, they are all major categories of costs associated with quality 13 / 100 SCM. Which one of the following is not a typical question dealt with by an operations managers? How to motivate employees? How much capacity will be needed in the months ahead? What is a satisfactory location for a new facility? All are typical of operations decisions 14 / 100 SCM. The most common form of quality control includes: Directing Planning Inspection Organizing 15 / 100 SCM. Which of the following would not be normally considered as a key feature of Operations Management? Operations is the area of a business where most people work Operations is the part of an organisation which creates wealth through the management of the transformation process World class Operations can give an organisation competitive advantage Most new technology is implemented in Operations areas 16 / 100 SCM. Zero defects in manufacturing is d. is an unobtainable and misleading idea c. is the goal of TQM a. is a relevant goal only in electronic assembly b. is readily achievable in all areas 17 / 100 SCM. Which of the following is NOT a factor affecting the supply chain? Longer product life cycles Increased competition Increased opportunities to strategically use technology Reduced number of suppliers 18 / 100 SCM. Which of the following is not a typical supply chain member? producer wholesaler Retailer‟s creditor reseller 19 / 100 SCM. Which came last in the development of manufacturing techniques? Division of labor Lean production. Mass production. Craft production 20 / 100 SCM. Which of the following is NOT a benefit of SCM Purchasing? a) Consistent quality c) Lower costs d) Less dependence on suppliers b) Savings on resources 21 / 100 SCM. , An essential role in Procurement is B, Negotiation. a, Competitive bidding. C, Sourcing 22 / 100 SCM. Julie Newmar recognizes that her company needs to provide better customer service and trim distribution costs through teamwork, both inside the company and among all the marketing channel organizations. Julie will begin the practice of ________. intermediation integrated logistics management supply chain management customer relationship management 23 / 100 SCM. The supply chain concept originated in what discipline? c) logistics b) operations a) marketing d) production 24 / 100 SCM. According to the manufacturing-based definition of quality quality is the degree to which a specific product conforms to standards quality depends on how well the product fits patterns of consumer preferences even though quality cannot be defined, you know what it is quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost 25 / 100 SCM. , In procurement objectives, what is not of essesnce? A, Price, C, Efficiency. B, Economy / Value 26 / 100 SCM. .TQM refers to total quality management total quotient management total quantity management total quality marketing 27 / 100 SCM .Zero defects in manufacturing is readily achievable in all areas is the goal of TQM is a relevant goal only in electronic assembly is an unobtainable and misleading ideal 28 / 100 SCM. Which of the following is NOT a reason that companies are depending more on their suppliers? a) More focus on core competencies c) Desire to share risks d) More control over their suppliers b) Need for more flexibilities 29 / 100 SCM. A supply chain is a sequence of firms that perform activities required: b. to facilitate wholesalers inventory selections c. to create synergy in their training programs d. to create and deliver goods to consumers a. to find products that are similar 30 / 100 SCM. Which one of the following is not a typical question dealt with by an operations manager How much capacity will be needed in the months ahead? All are typical of operations decisions What is a satisfactory location for a new facility? Which products/services should be offered? 31 / 100 SCM. Intermediaries play an important role in matching ________. information and promotion dealer with customer manufacturer to product supply and demand 32 / 100 SCM. Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a Pareto chart Flow chart check sheet 33 / 100 SCM. What best described “Lead Time” B, Sourcing time up till the time of delivery. C, All the time that are associated with supply chain management. A, The time between requisitioning period and the delivery time of the material. 34 / 100 SCM. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process? planning the physical flow of goods and services controlling the physical flow of goods, services, and information implementing the plan for the flow of goods and services gathering customer's ideas for new products 35 / 100 SCM. What are the Pre- Transaction elements in Customer satisafaction? B, Quality sales representation. D, All of the above A, Knowledge of avaialability C, Monitored stocked level. 36 / 100 SCM. A successful TQM program incorporates all of the following except centralized decision making authority benchmarking continuous improvement employment involvement 37 / 100 SCM. Which of the following is not an area of responsibility for a logistics manager? inventory purchasing warehousing marketing 38 / 100 SCM."Quality is defined by the customer" is A manufacturing-based definition of quality A product-based definition of quality A user-based definition of quality An unrealistic definition of quality 39 / 100 SCM. "Quality is defined by the customer" is a product-based definition of quality A manufacturing-based definition of quality the definition proposed by the American Society for Quality Control a user-based definition of quality 40 / 100 SCM. what is the meaning of EOQ C, Economy Ordering quantity. A, Economic Order Quantity B, Economic Optimum Quantity. 41 / 100 SCM. Which of the following is the least likely decision to be made by Operations Managers How much capacity is required to balance demand Designing and improving the jobs of the workforce Selecting the location and layout of a facility Deciding which market areas to manufacture products for 42 / 100 SCM. Supply chain concept originated in what discipline? Operations Logistics Production marketing 43 / 100 SCM. Which of the following is not true about a lean production system? It relies on buffers against unforeseen occurrences. It puts emphasis on reducing a company's labor force. It puts emphasis on quality, flexibility, and time reduction. It is involved in maintaining and improving the system with lower amounts of inventory. 44 / 100 SCM. Today, a growing number of firms now outsource some or all of their logistics to ________intermediaries. cross-functional teams channel members third-party logistics providers competitors 45 / 100 SCM. A fishbone diagram is also known as a cause-and-effect diagram Kaizen diagram Taguchi diagram poka-yoke diagram 46 / 100 SCM. According to the manufacturing-based definition of quality preferences even though quality cannot be defined, you know what it is quality is the degree to which a specific product conforms to standards quality depends on how well the product fits patterns of consumer quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost 47 / 100 SCM.When suppliers, distributors, and customers collaborate with each other to improve the performance of the entire system, they are participating in a ________ c) supply chain b) value delivery network d) supply and demand chain a) channel of distribution 48 / 100 SCM. A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. supply chain warehouse production line marketing channel 49 / 100 SCM. Lean production involves Elimination of cost only Improvement of quality only Improvement of speed only Elimination of all types of waste 50 / 100 SCM. Which one does not use operations management? A CPA firm. They all use it. A bank. A hospital 51 / 100 SCM. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the Taguchi Loss Function ISO 9000 Quality Cost Calculator Process Chart Pareto Chart 52 / 100 SCM. Which of the following functions is not a core function of an organisation? The Operations Function The Product/Service Dev.Function The Marketing ( Including Sales ) Function The accounting and finance function 53 / 100 SCM. The bullwhip effect: d) refers to variability in demand orders among supply chain participants. a) is an ineffective way to motivate warehouse employees b) applies to rodeos and has nothing to do with supply chain management c) refers to the “swaying” motion associated with triple trailers 54 / 100 SCM. When suppliers, distributors, and customers partner with each other to improve the performance of the entire system, they are participating in a ________ Value Delivery Network Supply And Demand Chain Supply Chain Channel Of Distribution 55 / 100 SCM. Which one of the following would not generally be considered an aspect of operations management? Schedule work Secure financial resources Maintain quality Oversee the transformation process 56 / 100 SCM. "Quality is conformance to specifications”-This definition of quality is from point of view of Manufacturer Customer Quality Circle Forum TQM 57 / 100 SCM. What is the meaning of MRP1 C, men requirement planning B, Material requisitioning Planning A, Material requirement Planning 58 / 100 SCM. A Supply Chain includes the chain of entities involved in the planning,procurement,production and ------------- of products and services Distribution Supply Demand 59 / 100 SCM. When a sample measurement falls inside the control limits, it means that the process limits cannot be determined statistically if there is no other pattern in the samples, the process is in control each unit manufactured is good enough to sell the process output exceeds the requirements 60 / 100 SCM. What best describes the objectives of Purchasing. A, Right Price, B, Right Quantity, Right Quality C, Right Source, Right Time D, All of the above 61 / 100 SCM. A supply chain is a sequence of firms that perform activities required: To create and deliver goods to consumers To find products that are similar To create synergy in their training programs 62 / 100 SCM. Which of the following is not a typical inspection point? before the product is shipped to the customer during the production process upon receipt of goods from your supplier 63 / 100 SCM. The trend in organizations is to place the SCM function: Under the manufacturing function Under the engineering function At the same level as the other major functions Under the finance function 64 / 100 SCM. According to the manufacturing-based definition of quality preferences even though quality cannot be defined, you know what it is "quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost quality is the degree to which a specific product conforms to standards quality depends on how well the product fits patterns of consume 65 / 100 SCM. What is the meaning of MRP11 B, Manufacturers Resources Planning A Machinery resource plan C, material recources progrmming 66 / 100 SCM. Lean production involves Elimination of cost only Elimination of all types of waste Improvement of speed only Improvement of quality only 67 / 100 SCM. A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. Supply chain Production line Marketing channel Warehouse 68 / 100 SCM. ____ is an example of a pure good. Education Coal Mining Dentist Restaurant 69 / 100 SCM.To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation. just-in-time logistics limited inventory logistics supply chain management economic order quantity 70 / 100 SCM. The inputs to a transformation process include all of the following except Information Assembly People Material 71 / 100 SCM. Which of the following statements is true of LEAN? Lean principles are separate body of knowledge Lean principles include reducing waste. Lean principles have been developed over a lengthy period of time. Lean principles focus on advanced statistical methods 72 / 100 SCM. What is a perfect order? metrics an order that arrives on time an order that arrives undamaged simultaneous achievement of relevant customer an order that is easy for the receiver to fill 73 / 100 SCM. In a SC,Material flows in one direction while _________from in both direction Product Process Information Semifinished Goods 74 / 100 SCM. A supply chain is essentially a sequence of linked: Supplier and manufacturer Customer and prospects Suppliers and customers 75 / 100 SCM. An important feature of supply chain management is its application of electronic commerce technology that allows companies to share and operate systems for: future purchasing of computer systems future merger opportunities cost-effective flowing of raw materials Order processing, transportation scheduling, and inventory management 76 / 100 SCM. Total Quality Management emphasizes A commitment to quality that goes beyond internal company issues to suppliers and customers the responsibility of the Quality Control staff to identify and solve all quality-related problems A process where mostly statisticians get involved A system where strong managers are the only decision makers 77 / 100 SCM.Which one of the following would not generally be considered an aspect of operations management? Product or service design Secure financial resources Maintain quality Work methods 78 / 100 SCM. Which of the following are not key attributes of supply chain management? customer power all are key attributes inventory control leveraging technology 79 / 100 SCM. Today, a growing number of firms now outsource some or all of their logistics to ________ intermediaries c) channel members d) cross-functional teams b) third-party logistics providers a) competitors 80 / 100 SCM. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process? implementing the plan for the flow of goods and services controlling the physical flow of goods, services, and information planning the physical flow of goods and services gathering customer's ideas for new products 81 / 100 SCM. What is a perfect order? d) an order that is easy for the receiver to fill b) an order that arrives on time c) an order that arrives undamaged a) simultaneous achievement of relevant customer metrics 82 / 100 SCM. Which of the following activities is not a direct responsibility of operations management? Designing the operation's products,services and processes Determining the exact mix of products and services that the customers will want Planning and controlling the operation Developing an operations strategy for the operations 83 / 100 SCM. Which function typically employs more people than any other functional area? Marketing Operations Finance Information System 84 / 100 SCM. There are four generic processes involved in any SCM-Planning for operations,Sourcing decisions,Manufacturing related activities and Distribution Information Purchase Inventory 85 / 100 SCM. Which of the following is not a key activity of an operations manager? Continually learning Exploiting technology to produce goods and services Understanding the needs of customer Managing cash flows 86 / 100 SCM. Total Quality Management emphasizes the responsibility of the Quality Control staff to identify and solve all quality-related problems makers a process where mostly statisticians get involved a commitment to quality that goes beyond internal company issues to suppliers and customers a system where strong managers are the only decision 87 / 100 SCM. Quality is both quantitative and Conclusive Measurable Qualitative Supportive 88 / 100 SCM. Which came last in the development of manufacturing techniques? Interchangeable parts. Lean production. Mass production Division of labor. 89 / 100 SCM. Cooperative supply chain relationships developed to enhance the overall business performance of both parties is a definition c) dovetailing b) supply chain collaboration d) relationship marketing a) third-party logistics 90 / 100 SCM. Inspection, scrap, and repair are examples of internal costs costs of dissatisfaction societal costs external costs 91 / 100 SCM. The supply chain management philosophy emerged in which decade? 1980s 1960s 1970s 1990s 92 / 100 SCM. Which of the following are not key attributes of supply chain management? leveraging technology all are key attributes customer power inventory control 93 / 100 SCM. A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be especially concerned with which dimensions of service quality? communication, responsiveness, and reliability competence, responsiveness, and reliability competence, courtesy, and security communication, courtesy, and credibility 94 / 100 SCM. A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings? process chart control charts Pareto chart Ishikawa diagram 95 / 100 SCM. From the economic system's point of view, the role of marketing intermediaries is to transform the assortment of products made by producers into the assortment of products wanted by ________ Channel members. manufacturers marketers distributors 96 / 100 SCM. Positive, long-term relationships between supply chain participants refer to: c) partnerships a) co-opetitions b) tailored logistics 97 / 100 SCM. If two potential suppliers can deliver a part with the same quality and prices, the selection should be based on: A coin flip Outside evaluation Age of the firms The capabilities and flexibilities of the firms 98 / 100 SCM.What name is often given to the Japanese „total approach‟ to removing anything that does not add value to the final product? Jobbing processes Lean production processes Continuous processes. 99 / 100 SCM. A quality loss function utilizes all of the following costs except the cost of scrap and repair inspection, warranty, and service costs the cost of customer dissatisfaction sales costs 100 / 100 SCM. Which of the following statements is true of LEAN? Lean principles focus on advanced statistical methods Lean principles include reducing waste. Lean principles focus on advanced statistical methods Your score is 0% Restart quiz
