/100 0 votes, 0 avg 12 LOGISTICS AND SUPPLY CHAIN Welcome to Membership Exams. We wish you all the best as you kick start a wonderful career with usONLINE EXAMINATIONSThe online assessment is taken on completion of the training material. You will be asked 100 multiple choice questions with a pass mark of 50%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the Exam againWhether you are a student on our platform or not we encourage you to email your enquires to our friendly team if you need help with anything at info@membershipexams.com REGISTER TO START YOUR EXAMINATION 1 / 100 SCM. Which one of the following is not a typical question dealt with by an operations manager All are typical of operations decisions Which products/services should be offered? What is a satisfactory location for a new facility? How much capacity will be needed in the months ahead? 2 / 100 SCM.When suppliers, distributors, and customers collaborate with each other to improve the performance of the entire system, they are participating in a ________ d) supply and demand chain b) value delivery network a) channel of distribution c) supply chain 3 / 100 SCM. The trend in organizations is to place the SCM function: Under the finance function At the same level as the other major functions Under the manufacturing function Under the engineering function 4 / 100 SCM. Supply chain concept originated in what discipline? Logistics Operations Production marketing 5 / 100 SCM. Lean production involves Improvement of quality only Elimination of cost only Improvement of speed only Elimination of all types of waste 6 / 100 SCM. A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings? process chart Ishikawa diagram Pareto chart control charts 7 / 100 SCM. Which one of the following would not generally be considered an aspect of operations management? Secure financial resources Oversee the transformation process Maintain quality Schedule work 8 / 100 SCM. According to the manufacturing-based definition of quality quality depends on how well the product fits patterns of consumer quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost preferences even though quality cannot be defined, you know what it is quality is the degree to which a specific product conforms to standards 9 / 100 SCM. ____ is an example of a pure good. Education Coal Mining Dentist Restaurant 10 / 100 SCM. A worker operates a shear press. She notices that the metal sheets she is cutting have curled edges. Who should get the first "shot" at solving the problem? the employee's supervisor the foreman the operator herself a member of the Quality Control department 11 / 100 SCM. Which of the following is not one of the major categories of costs associated with quality? prevention costs internal failures appraisal costs none of the above, they are all major categories of costs associated with quality 12 / 100 SCM. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process? gathering customer's ideas for new products implementing the plan for the flow of goods and services controlling the physical flow of goods, services, and information planning the physical flow of goods and services 13 / 100 SCM. Which of the following functions is not a core function of an organisation? The Product/Service Dev.Function The accounting and finance function The Marketing ( Including Sales ) Function The Operations Function 14 / 100 SCM. Today, a growing number of firms now outsource some or all of their logistics to ________ intermediaries c) channel members b) third-party logistics providers a) competitors d) cross-functional teams 15 / 100 SCM. A supply chain is a sequence of firms that perform activities required: d. to create and deliver goods to consumers b. to facilitate wholesalers inventory selections c. to create synergy in their training programs a. to find products that are similar 16 / 100 SCM. Today, a growing number of firms now outsource some or all of their logistics to ________intermediaries. competitors third-party logistics providers cross-functional teams channel members 17 / 100 SCM. Inspection, scrap, and repair are examples of external costs costs of dissatisfaction internal costs societal costs 18 / 100 SCM. A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. Marketing channel Warehouse Supply chain Production line 19 / 100 SCM. Which of the following is not a type of operations? storage/transportation price reduction entertainment Goods production 20 / 100 SCM. Which of the following is not a typical inspection point? during the production process before the product is shipped to the customer upon receipt of goods from your supplier 21 / 100 SCM. A supply chain is a sequence of firms that perform activities required: To create and deliver goods to consumers To create synergy in their training programs To find products that are similar 22 / 100 SCM."Quality is defined by the customer" is An unrealistic definition of quality A manufacturing-based definition of quality A product-based definition of quality A user-based definition of quality 23 / 100 SCM. "Quality is conformance to specifications”-This definition of quality is from point of view of Quality Circle Forum TQM Manufacturer Customer 24 / 100 SCM. What best described “Lead Time” B, Sourcing time up till the time of delivery. C, All the time that are associated with supply chain management. A, The time between requisitioning period and the delivery time of the material. 25 / 100 SCM. To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation reduction-inventory management just-in-time logistics supply chain management economic order quantity 26 / 100 SCM. What best describes the objectives of Purchasing. D, All of the above B, Right Quantity, Right Quality A, Right Price, C, Right Source, Right Time 27 / 100 SCM. Total Quality Management emphasizes A process where mostly statisticians get involved A commitment to quality that goes beyond internal company issues to suppliers and customers the responsibility of the Quality Control staff to identify and solve all quality-related problems A system where strong managers are the only decision makers 28 / 100 SCM. In a SC,Material flows in one direction while _________from in both direction Information Semifinished Goods Product Process 29 / 100 SCM. Which of the following statements is true of LEAN? Lean principles include reducing waste. Lean principles focus on advanced statistical methods Lean principles focus on advanced statistical methods 30 / 100 SCM. What is a perfect order? an order that arrives undamaged simultaneous achievement of relevant customer metrics an order that arrives on time an order that is easy for the receiver to fill 31 / 100 SCM. , An essential role in Procurement is a, Competitive bidding. B, Negotiation. C, Sourcing 32 / 100 SCM. From the economic system's point of view, the role of marketing intermediaries is to transform the assortment of products made by producers into the assortment of products wanted by ________Channel members. d) consumers b) marketers c) distributors a) manufacturers 33 / 100 SCM. Which of the following is NOT a reason that companies are depending more on their suppliers? c) Desire to share risks a) More focus on core competencies d) More control over their suppliers b) Need for more flexibilities 34 / 100 SCM. The variability in demand orders among supply chain participants: b) refers to the bullwhip effect a) cannot be controlled c) can be controlled with electronic order placement d) is more pronounced in relational exchanges 35 / 100 SCM. If two potential suppliers can deliver a part with the same quality and prices, the selection should be based on: Outside evaluation A coin flip The capabilities and flexibilities of the firms Age of the firms 36 / 100 SCM. A company's channel decisions directly affect every ________. Marketing decision. customer's choices channel member employee in the channel 37 / 100 SCM. An important feature of supply chain management is its application of electronic commerce technology that allows companies to share and operate systems for: future purchasing of computer systems future merger opportunities cost-effective flowing of raw materials Order processing, transportation scheduling, and inventory management 38 / 100 SCM.To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation. limited inventory logistics just-in-time logistics supply chain management economic order quantity 39 / 100 SCM. The goal of Total Quality Management is: Acting globally Brand equity Product differentiation Customer satisfaction 40 / 100 SCM. The goal of inspection is to correct deficiencies in products detect a bad process immediately add value to a product or service correct system deficiencies 41 / 100 SCM. Which one of these was not mentioned in the list of recent trends in operations management? Automation Global competition Total quality management Worker involvement 42 / 100 SCM. Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a check sheet Flow chart Pareto chart 43 / 100 SCM. Quality is both quantitative and Conclusive Supportive Qualitative Measurable 44 / 100 SCM. Positive, long-term relationships between supply chain participants refer to: c) partnerships a) co-opetitions b) tailored logistics 45 / 100 SCM. A fishbone diagram is also known as a cause-and-effect diagram Taguchi diagram poka-yoke diagram Kaizen diagram 46 / 100 SCM.What name is often given to the Japanese „total approach‟ to removing anything that does not add value to the final product? Continuous processes. Lean production processes Jobbing processes 47 / 100 SCM. There are four generic processes involved in any SCM-Planning for operations,Sourcing decisions,Manufacturing related activities and Purchase Information Inventory Distribution 48 / 100 SCM. Which came last in the development of manufacturing techniques? Mass production Division of labor. Interchangeable parts. Lean production. 49 / 100 SCM. Which function typically employs more people than any other functional area? Marketing Information System Finance Operations 50 / 100 SCM. A supply chain is essentially a sequence of linked: Suppliers and customers Warehousing and wholesaling units Customer and prospects Supplier and manufacturer 51 / 100 SCM. The inputs to a transformation process include all of the following except Assembly Material People Information 52 / 100 SCM. The bullwhip effect: a) is an ineffective way to motivate warehouse employees d) refers to variability in demand orders among supply chain participants. b) applies to rodeos and has nothing to do with supply chain management c) refers to the “swaying” motion associated with triple trailers 53 / 100 SCM. Which of the following is NOT a factor affecting the supply chain? Increased opportunities to strategically use technology Longer product life cycles Increased competition Reduced number of suppliers 54 / 100 SCM.Which one of the following would not generally be considered an aspect of operations management? Product or service design Secure financial resources Work methods Maintain quality 55 / 100 SCM. Companies manage their supply chains through ________. the Internet information transportation modes competitors 56 / 100 SCM. what is the meaning of EOQ B, Economic Optimum Quantity. A, Economic Order Quantity C, Economy Ordering quantity. 57 / 100 SCM. Which of the following is not a key activity of an operations manager? Exploiting technology to produce goods and services Managing cash flows Continually learning Understanding the needs of customer 58 / 100 SCM. The most common form of quality control includes: Directing Planning Organizing Inspection 59 / 100 SCM. The supply chain management philosophy emerged in which decade? 1990s 1980s 1960s 1970‟ 60 / 100 SCM. A Supply Chain includes the chain of entities involved in the planning,procurement,production and ------------- of products and services Demand Supply Distribution 61 / 100 SCM. A supply chain is essentially a sequence of linked: Customer and prospects Suppliers and customers Supplier and manufacturer 62 / 100 SCM. Intermediaries play an important role in matching ________. Dealer with customer Manufacturer to product Information and promotion Supply and demand 63 / 100 SCM. Which of the following are not key attributes of supply chain management? customer power leveraging technology all are key attributes inventory control 64 / 100 SCM. When a sample measurement falls inside the control limits, it means that each unit manufactured is good enough to sell the process output exceeds the requirements the process limits cannot be determined statistically if there is no other pattern in the samples, the process is in control 65 / 100 SCM. The amount of inventory kept at each stock point in a warehouse network is usually based on: Product pricing strategy Constant demand Tradeoffs between warehousing, inventory, and transportation costs Minimizing transportation costs 66 / 100 SCM. Which of the following is true regarding control charts? Control charts graphically present data. All of the above are true. Values above the upper and lower control limits indicate points out of adjustment. Control charts are built so that new data can be quickly compared to past performance data. 67 / 100 SCM. Which of the following would not be normally considered as a key feature of Operations Management? World class Operations can give an organisation competitive advantage Operations is the part of an organisation which creates wealth through the management of the transformation process Operations is the area of a business where most people work Most new technology is implemented in Operations areas 68 / 100 SCM. If a sample of parts is measured and the mean of the measurements is outside the control limits the process is out of control and the process should be investigated for assignable variation within the established control limits with only natural causes of variation monitored closely to see if the next sample mean will also fall outside the control limits in control, but not capable of producing within the established control limits 69 / 100 SCM. What is the best way of informing workers of management decisions: C, Communication. B, Decision making A, Problem solving. 70 / 100 SCM. A successful TQM program incorporates all of the following except benchmarking continuous improvement employment involvement centralized decision making authority 71 / 100 SCM. Which of the following is not true about a lean production system? It puts emphasis on quality, flexibility, and time reduction. It is involved in maintaining and improving the system with lower amounts of inventory. It relies on buffers against unforeseen occurrences. It puts emphasis on reducing a company's labor force. 72 / 100 SCM. Cooperative supply chain relationships developed to enhance the overall business performance of both parties is a definition a) third-party logistics b) supply chain collaboration c) dovetailing d) relationship marketing 73 / 100 SCM. Just-in-time/SCM purchasing requires the following condition: Many suppliers Short-term contracts Cooperation between purchasing and suppliers Continuous competitive bidding 74 / 100 SCM. According to the manufacturing-based definition of quality quality is the degree to which a specific product conforms to standards preferences even though quality cannot be defined, you know what it is "quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost quality depends on how well the product fits patterns of consume 75 / 100 SCM. From the economic system's point of view, the role of marketing intermediaries is to transform the assortment of products made by producers into the assortment of products wanted by ________ Channel members. distributors marketers manufacturers 76 / 100 SCM. Lean production involves Elimination of all types of waste Improvement of quality only Elimination of cost only Improvement of speed only 77 / 100 SCM. Which of the following is the least likely decision to be made by Operations Managers Selecting the location and layout of a facility Designing and improving the jobs of the workforce Deciding which market areas to manufacture products for How much capacity is required to balance demand 78 / 100 SCM .Zero defects in manufacturing is the goal of TQM is readily achievable in all areas is an unobtainable and misleading ideal is a relevant goal only in electronic assembly 79 / 100 SCM. What are the Pre- Transaction elements in Customer satisafaction? D, All of the above B, Quality sales representation. A, Knowledge of avaialability C, Monitored stocked level. 80 / 100 SCM. Raw materials and specialised services procured are converted into useful service offerings and finaly distributed to customers in following Industry Refinery Cement Sugar Hotel 81 / 100 SCM. The resources required by every Manager to achieve the pre- determined goals and objectives are: B, Machine, Material C, Money, Methods A, Manpower, Men D, All of the above 82 / 100 SCM. Which of the following is not an area of responsibility for a logistics manager? d) marketing b) purchasing c) warehousing a) inventory 83 / 100 SCM. When suppliers, distributors, and customers partner with each other to improve the performance of the entire system, they are participating in a ________ Supply Chain Value Delivery Network Supply And Demand Chain Channel Of Distribution 84 / 100 SCM. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the Taguchi Loss Function Process Chart Pareto Chart ISO 9000 Quality Cost Calculator 85 / 100 SCM. A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. marketing channel production line warehouse supply chain 86 / 100 SCM. , In procurement objectives, what is not of essesnce? C, Efficiency. B, Economy / Value A, Price, 87 / 100 SCM. Which of the following is not a typical supply chain member? Customer Retailer‟s Creditor Producer Wholesaler 88 / 100 SCM. Which of the following is not an area of responsibility for a logistics manager? inventory purchasing warehousing marketing 89 / 100 SCM. All of the following costs are likely to decrease as a result of better quality except warranty and service costs scrap costs maintenance costs customer dissatisfaction costs 90 / 100 SCM. What is the meaning of MRP1 A, Material requirement Planning B, Material requisitioning Planning C, men requirement planning 91 / 100 SCM. What is the meaning of JIT B, Just in Time A, Just integrated technology C, just information technology 92 / 100 SCM. What is SCM? C, Supply Chain methodology B, Sourcing Coordinating Method. A, Supply Chain Management 93 / 100 SCM. Which of the following activities is not a direct responsibility of operations management? Designing the operation's products,services and processes Determining the exact mix of products and services that the customers will want Developing an operations strategy for the operations Planning and controlling the operation 94 / 100 SCM. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process? gathering customer's ideas for new products controlling the physical flow of goods, services, and information implementing the plan for the flow of goods and services planning the physical flow of goods and services 95 / 100 SCM. A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be especially concerned with which dimensions of service quality? communication, responsiveness, and reliability communication, courtesy, and credibility competence, courtesy, and security competence, responsiveness, and reliability 96 / 100 SCM. Intermediaries play an important role in matching ________. supply and demand dealer with customer manufacturer to product information and promotion 97 / 100 SCM. Which of the following statements is true of LEAN? Lean principles include reducing waste. Lean principles focus on advanced statistical methods Lean principles have been developed over a lengthy period of time. Lean principles are separate body of knowledge 98 / 100 SCM. "Quality is defined by the customer" is a product-based definition of quality a user-based definition of quality A manufacturing-based definition of quality the definition proposed by the American Society for Quality Control 99 / 100 SCM,. Pareto charts are used to identify inspection points in a process outline production schedules show material flow organize errors, problems or defects 100 / 100 SCM. Positive, long-term relationships between supply chain participants refer to: partnerships tailored logistics supply chain management Co-opetitions Your score is 0% Restart quiz
