/100 0 votes, 0 avg 12 LOGISTICS AND SUPPLY CHAIN Welcome to Membership Exams. We wish you all the best as you kick start a wonderful career with usONLINE EXAMINATIONSThe online assessment is taken on completion of the training material. You will be asked 100 multiple choice questions with a pass mark of 50%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the Exam againWhether you are a student on our platform or not we encourage you to email your enquires to our friendly team if you need help with anything at info@membershipexams.com REGISTER TO START YOUR EXAMINATION 1 / 100 SCM. Which came last in the development of manufacturing techniques? Mass production. Lean production. Division of labor Craft production 2 / 100 SCM. Cooperative supply chain relationships developed to enhance the overall business performance of both parties is a definition d) relationship marketing b) supply chain collaboration a) third-party logistics c) dovetailing 3 / 100 SCM. Which of the following is NOT a factor affecting the supply chain? Reduced number of suppliers Longer product life cycles Increased competition Increased opportunities to strategically use technology 4 / 100 SCM. From the economic system's point of view, the role of marketing intermediaries is to transform the assortment of products made by producers into the assortment of products wanted by ________Channel members. a) manufacturers c) distributors d) consumers b) marketers 5 / 100 SCM. "Quality is conformance to specifications”-This definition of quality is from point of view of TQM Customer Quality Circle Forum Manufacturer 6 / 100 SCM. According to the manufacturing-based definition of quality quality is the degree to which a specific product conforms to standards quality depends on how well the product fits patterns of consumer quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost preferences even though quality cannot be defined, you know what it is 7 / 100 SCM. Companies manage their supply chains through ________. competitors transportation modes information the Internet 8 / 100 SCM. According to the manufacturing-based definition of quality quality depends on how well the product fits patterns of consume quality is the degree to which a specific product conforms to standards "quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost preferences even though quality cannot be defined, you know what it is 9 / 100 SCM. What is the meaning of JIT C, just information technology A, Just integrated technology B, Just in Time 10 / 100 SCM. What is SCM? C, Supply Chain methodology B, Sourcing Coordinating Method. A, Supply Chain Management 11 / 100 SCM. Which of the following activities is not a direct responsibility of operations management? Planning and controlling the operation Developing an operations strategy for the operations Determining the exact mix of products and services that the customers will want Designing the operation's products,services and processes 12 / 100 SCM. Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a Flow chart Pareto chart check sheet 13 / 100 SCM. Which one of the following is not a typical question dealt with by an operations managers? What is a satisfactory location for a new facility? How much capacity will be needed in the months ahead? All are typical of operations decisions How to motivate employees? 14 / 100 SCM. A supply chain is essentially a sequence of linked: Suppliers and customers Warehousing and wholesaling units Customer and prospects Supplier and manufacturer 15 / 100 SCM. If a sample of parts is measured and the mean of the measurements is outside the control limits the process is in control, but not capable of producing within the established control limits within the established control limits with only natural causes of variation monitored closely to see if the next sample mean will also fall outside the control limits out of control and the process should be investigated for assignable variation 16 / 100 SCM. Which of the following is the least likely decision to be made by Operations Managers Designing and improving the jobs of the workforce Deciding which market areas to manufacture products for Selecting the location and layout of a facility How much capacity is required to balance demand 17 / 100 SCM. The resources required by every Manager to achieve the pre- determined goals and objectives are: D, All of the above C, Money, Methods B, Machine, Material A, Manpower, Men 18 / 100 SCM. Which came last in the development of manufacturing techniques? Division of labor. Lean production. Mass production Interchangeable parts. 19 / 100 SCM. Just-in-time/SCM purchasing requires the following condition: Continuous competitive bidding Many suppliers Cooperation between purchasing and suppliers Short-term contracts 20 / 100 SCM. What is the meaning of MRP1 B, Material requisitioning Planning A, Material requirement Planning C, men requirement planning 21 / 100 SCM. Supply chain concept originated in what discipline? Production Logistics marketing Operations 22 / 100 SCM. A Supply Chain includes the chain of entities involved in the planning,procurement,production and ------------- of products and services Supply Demand Distribution 23 / 100 SCM. A supply chain is a sequence of firms that perform activities required: To create and deliver goods to consumers To create synergy in their training programs To find products that are similar 24 / 100 SCM. Raw materials and specialised services procured are converted into useful service offerings and finaly distributed to customers in following Industry Sugar Cement Refinery Hotel 25 / 100 SCM. To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation economic order quantity reduction-inventory management supply chain management just-in-time logistics 26 / 100 SCM. What are the Pre- Transaction elements in Customer satisafaction? B, Quality sales representation. D, All of the above C, Monitored stocked level. A, Knowledge of avaialability 27 / 100 SCM. A worker operates a shear press. She notices that the metal sheets she is cutting have curled edges. Who should get the first "shot" at solving the problem? the employee's supervisor the operator herself the foreman a member of the Quality Control department 28 / 100 SCM. Which of the following is not a key activity of an operations manager? Understanding the needs of customer Exploiting technology to produce goods and services Continually learning Managing cash flows 29 / 100 SCM.Which one of the following would not generally be considered an aspect of operations management? Maintain quality Secure financial resources Product or service design Work methods 30 / 100 SCM. Quality is both quantitative and Supportive Qualitative Measurable Conclusive 31 / 100 SCM. The most common form of quality control includes: Planning Directing Organizing Inspection 32 / 100 SCM. Intermediaries play an important role in matching ________. dealer with customer manufacturer to product information and promotion supply and demand 33 / 100 SCM. Which of the following is not one of the major categories of costs associated with quality? appraisal costs internal failures none of the above, they are all major categories of costs associated with quality prevention costs 34 / 100 SCM. Which of the following is not a type of operations? Goods production entertainment price reduction storage/transportation 35 / 100 SCM. Inspection, scrap, and repair are examples of societal costs internal costs external costs costs of dissatisfaction 36 / 100 SCM. Which of the following is NOT a benefit of SCM Purchasing? a) Consistent quality b) Savings on resources c) Lower costs d) Less dependence on suppliers 37 / 100 SCM. The inputs to a transformation process include all of the following except People Information Material Assembly 38 / 100 SCM. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process? planning the physical flow of goods and services controlling the physical flow of goods, services, and information gathering customer's ideas for new products implementing the plan for the flow of goods and services 39 / 100 SCM. If two potential suppliers can deliver a part with the same quality and prices, the selection should be based on: Outside evaluation The capabilities and flexibilities of the firms A coin flip Age of the firms 40 / 100 SCM. Which one of these was not mentioned in the list of recent trends in operations management? Total quality management Automation Global competition Worker involvement 41 / 100 SCM. What is a perfect order? an order that arrives undamaged an order that is easy for the receiver to fill metrics an order that arrives on time simultaneous achievement of relevant customer 42 / 100 SCM. what is the meaning of EOQ B, Economic Optimum Quantity. C, Economy Ordering quantity. A, Economic Order Quantity 43 / 100 SCM. Which of the following is not a typical inspection point? during the production process upon receipt of goods from your supplier before the product is shipped to the customer 44 / 100 SCM. What best describes the objectives of Purchasing. A, Right Price, D, All of the above B, Right Quantity, Right Quality C, Right Source, Right Time 45 / 100 SCM. Which of the following is not a typical supply chain member? Wholesaler Producer Retailer‟s Creditor Customer 46 / 100 SCM. Which of the following is not an area of responsibility for a logistics manager? c) warehousing b) purchasing d) marketing a) inventory 47 / 100 SCM. Which of the following is not true about a lean production system? It relies on buffers against unforeseen occurrences. It puts emphasis on reducing a company's labor force. It puts emphasis on quality, flexibility, and time reduction. It is involved in maintaining and improving the system with lower amounts of inventory. 48 / 100 SCM. Today, a growing number of firms now outsource some or all of their logistics to ________intermediaries. competitors third-party logistics providers channel members cross-functional teams 49 / 100 SCM. The variability in demand orders among supply chain participants: a) cannot be controlled c) can be controlled with electronic order placement d) is more pronounced in relational exchanges b) refers to the bullwhip effect 50 / 100 SCM. Which of the following is NOT a reason that companies are depending more on their suppliers? b) Need for more flexibilities a) More focus on core competencies c) Desire to share risks d) More control over their suppliers 51 / 100 SCM. Today, a growing number of firms now outsource some or all of their logistics to ________ intermediaries c) channel members a) competitors d) cross-functional teams b) third-party logistics providers 52 / 100 SCM. When suppliers, distributors, and customers partner with each other to improve the performance of the entire system, they are participating in a ________ Supply And Demand Chain Channel Of Distribution Value Delivery Network Supply Chain 53 / 100 SCM. The trend in organizations is to place the SCM function: Under the finance function Under the manufacturing function Under the engineering function At the same level as the other major functions 54 / 100 SCM. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the Pareto Chart Process Chart Taguchi Loss Function ISO 9000 Quality Cost Calculator 55 / 100 SCM. What best described “Lead Time” C, All the time that are associated with supply chain management. A, The time between requisitioning period and the delivery time of the material. B, Sourcing time up till the time of delivery. 56 / 100 SCM. Which one does not use operations management? A bank. A CPA firm. A hospital They all use it. 57 / 100 SCM. A fishbone diagram is also known as a Taguchi diagram Kaizen diagram poka-yoke diagram cause-and-effect diagram 58 / 100 SCM.What name is often given to the Japanese „total approach‟ to removing anything that does not add value to the final product? Continuous processes. Jobbing processes Lean production processes 59 / 100 SCM.To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation. economic order quantity limited inventory logistics supply chain management just-in-time logistics 60 / 100 SCM. Which one of the following is not a typical question dealt with by an operations manager Which products/services should be offered? How much capacity will be needed in the months ahead? What is a satisfactory location for a new facility? All are typical of operations decisions 61 / 100 SCM. A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings? control charts Pareto chart process chart Ishikawa diagram 62 / 100 SCM. In a SC,Material flows in one direction while _________from in both direction Process Product Information Semifinished Goods 63 / 100 SCM. Which of the following are not key attributes of supply chain management? inventory control all are key attributes customer power leveraging technology 64 / 100 SCM. Zero defects in manufacturing is b. is readily achievable in all areas a. is a relevant goal only in electronic assembly d. is an unobtainable and misleading idea c. is the goal of TQM 65 / 100 SCM. From the economic system's point of view, the role of marketing intermediaries is to transform the assortment of products made by producers into the assortment of products wanted by ________ Channel members. distributors marketers manufacturers 66 / 100 SCM. The bullwhip effect: a) is an ineffective way to motivate warehouse employees b) applies to rodeos and has nothing to do with supply chain management d) refers to variability in demand orders among supply chain participants. c) refers to the “swaying” motion associated with triple trailers 67 / 100 SCM. Total Quality Management emphasizes the responsibility of the Quality Control staff to identify and solve all quality-related problems A system where strong managers are the only decision makers A process where mostly statisticians get involved A commitment to quality that goes beyond internal company issues to suppliers and customers 68 / 100 SCM. What is a perfect order? c) an order that arrives undamaged a) simultaneous achievement of relevant customer metrics b) an order that arrives on time d) an order that is easy for the receiver to fill 69 / 100 SCM. Positive, long-term relationships between supply chain participants refer to: b) tailored logistics a) co-opetitions c) partnerships 70 / 100 SCM.When suppliers, distributors, and customers collaborate with each other to improve the performance of the entire system, they are participating in a ________ d) supply and demand chain a) channel of distribution c) supply chain b) value delivery network 71 / 100 SCM. What is the meaning of MRP11 B, Manufacturers Resources Planning A Machinery resource plan C, material recources progrmming 72 / 100 SCM. A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. supply chain warehouse marketing channel production line 73 / 100 SCM. The supply chain management philosophy emerged in which decade? 1960s 1990s 1980s 1970‟ 74 / 100 SCM. Which of the following are not key attributes of supply chain management? leveraging technology customer power all are key attributes inventory control 75 / 100 SCM. "Quality is defined by the customer" is a user-based definition of quality A manufacturing-based definition of quality the definition proposed by the American Society for Quality Control a product-based definition of quality 76 / 100 SCM. , In procurement objectives, what is not of essesnce? B, Economy / Value C, Efficiency. A, Price, 77 / 100 SCM. Which one of the following would not generally be considered an aspect of operations management? Schedule work Maintain quality Oversee the transformation process Secure financial resources 78 / 100 SCM. Julie Newmar recognizes that her company needs to provide better customer service and trim distribution costs through teamwork, both inside the company and among all the marketing channel organizations. Julie will begin the practice of ________. customer relationship management supply chain management intermediation integrated logistics management 79 / 100 SCM. The supply chain management philosophy emerged in which decade? 1970s 1960s 1980s 1990s 80 / 100 SCM. Which of the following would not be normally considered as a key feature of Operations Management? Most new technology is implemented in Operations areas World class Operations can give an organisation competitive advantage Operations is the part of an organisation which creates wealth through the management of the transformation process Operations is the area of a business where most people work 81 / 100 SCM. A successful TQM program incorporates all of the following except centralized decision making authority continuous improvement employment involvement benchmarking 82 / 100 SCM. Which of the following statements is true of LEAN? Lean principles have been developed over a lengthy period of time. Lean principles include reducing waste. Lean principles focus on advanced statistical methods Lean principles are separate body of knowledge 83 / 100 SCM. .TQM refers to total quotient management total quantity management total quality marketing total quality management 84 / 100 SCM. Lean production involves Elimination of all types of waste Improvement of speed only Elimination of cost only Improvement of quality only 85 / 100 SCM. Which of the following is not an area of responsibility for a logistics manager? inventory warehousing marketing purchasing 86 / 100 SCM. Total Quality Management emphasizes the responsibility of the Quality Control staff to identify and solve all quality-related problems a commitment to quality that goes beyond internal company issues to suppliers and customers makers a process where mostly statisticians get involved a system where strong managers are the only decision 87 / 100 SCM. According to the manufacturing-based definition of quality quality depends on how well the product fits patterns of consumer preferences even though quality cannot be defined, you know what it is quality is the degree to which a specific product conforms to standards quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost 88 / 100 SCM. Which of the following functions is not a core function of an organisation? The Marketing ( Including Sales ) Function The accounting and finance function The Operations Function The Product/Service Dev.Function 89 / 100 SCM. There are four generic processes involved in any SCM-Planning for operations,Sourcing decisions,Manufacturing related activities and Information Inventory Distribution Purchase 90 / 100 SCM. The supply chain concept originated in what discipline? b) operations c) logistics a) marketing d) production 91 / 100 SCM. ____ is an example of a pure good. Restaurant Coal Mining Education Dentist 92 / 100 SCM. All of the following costs are likely to decrease as a result of better quality except customer dissatisfaction costs warranty and service costs scrap costs maintenance costs 93 / 100 SCM. Which function typically employs more people than any other functional area? Finance Marketing Information System Operations 94 / 100 SCM,. Pareto charts are used to organize errors, problems or defects show material flow outline production schedules identify inspection points in a process 95 / 100 SCM. A supply chain is essentially a sequence of linked: Customer and prospects Suppliers and customers Supplier and manufacturer 96 / 100 SCM. , An essential role in Procurement is C, Sourcing a, Competitive bidding. B, Negotiation. 97 / 100 SCM. A quality loss function utilizes all of the following costs except sales costs the cost of customer dissatisfaction the cost of scrap and repair inspection, warranty, and service costs 98 / 100 SCM. An important feature of supply chain management is its application of electronic commerce technology that allows companies to share and operate systems for: cost-effective flowing of raw materials future merger opportunities future purchasing of computer systems Order processing, transportation scheduling, and inventory management 99 / 100 SCM. A company's channel decisions directly affect every ________. customer's choices channel member Marketing decision. employee in the channel 100 / 100 SCM. Which of the following statements is true of LEAN? Lean principles include reducing waste. Lean principles focus on advanced statistical methods Lean principles focus on advanced statistical methods Your score is 0% Restart quiz
